Our Lead Times and Postage Costs
Not sure when your sign will arrive or if you’ll need to pay customs for orders outside the UK? We’ve created this handy page to walk you through our production times, delivery costs, and shipping timelines.
At The Bespoke Sign House, we're proud to be able to deliver house signs across the world. Wherever your home may be, we offer a wide range of international delivery options to ensure your home gets the stunning slate name sign it deserves.
🇬🇧 United Kingdom incl. NI, Channel Islands and Isle of Man
Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:
- Standard Service: 2-3 working days
- Standard Service Plus: 1-2 working days
- Express Service: next day (inc. Sat/Sun)
These services are available to select at checkout.
- Standard Service: Free
- Standard Service Plus: £7
- Express Service: £20
Yes we do. VAT is included on all our pricing across the website. If you require a VAT invoice post-purchase, please email us.
🇺🇸 Mainland United States and Hawaii
Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:
- Standard Service: 6-9 working days
These services are available to select at checkout.
- Standard Service: Free
All orders to the USA are free from import duty/tax if your order value is under $800.
🇫🇷 France
Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:
- Standard Service: 3-5 working days
These services are available to select at checkout.
- Standard Service: Free
We do not charge/collect VAT on any French orders. Be aware that you may be subject to French TVA (20% as of Aug 2024) + any handling fees from La Poste. Orders with a value of €150 or less benefit from 0% customs duties.
🇮🇪 Republic of Ireland
Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:
- Standard Service: 3-5 working days
These services are available to select at checkout.
- Standard Service: Free
We do not charge/collect VAT on any Irish orders. Be aware that you may be subject to Irish VAT (23% as of Aug 2024) + any handling fees from An Post.
🇦🇺 Australia
Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:
- Standard Service: 9-11 working days
These services are available to select at checkout.
- Standard Service: $21 AUD
Your order will incur a 10% GST (Goods and Services Tax) based on the total order value. Thanks to the Australia-UK trade agreement, all our products are exempt from customs duties.
- For example, if you order a sign for $80 AUD, a GST of $8 AUD will be applied at delivery. This makes the total amount you pay $88 AUD.
🇩🇪 Germany
Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:
- Standard Service: 3-5 working days
These services are available to select at checkout.
- Standard Service: Free
All imports into Germany from the UK incur a 19% VAT charge.
- So for example, if you order a sign for €80, a 19% VAT amount of €15.20 will need to be paid upon delivery, making the total amount you pay overall €95.20.
🇨🇦 Canada
Our typical production time is 4-5 working days, unless otherwise noted at checkout or on the homepage. Delivery times for each shipping option are as follows:
- Standard Service: 5-9 working days
These services are available to select at checkout.
- Standard Service: Free
The tax you pay when ordering a sign from Canada is more complex than other countries, this is because the tax rates and systems vary from province to province. We will break down the taxes for each province below:
- Ontario: HST is 13% of the order value. If your order has a total value of $80 CAD, the tax amount would be $10.40 CAD (paid upon delivery) bringing the order total to $90.40 CAD.
- Quebec: there are two taxes charged in Quebec, GST which is 5% and QST which is 9.975% of the order value. If your order has a total value of $80 CAD, the tax amount would be $11.98 CAD (paid upon delivery) bringing the order total to $91.48 CAD.
- Alberta: GST is 5% of the order value. If your order has a total value of $80 CAD, the tax amount would be $4 CAD (paid upon delivery) bringing the order total to $84 CAD.
- British Columbia: there are two taxes charged in Quebec, GST which is 5% and PST which is 7% of the order value. If your order has a total value of $80 CAD, the tax amount would be $9.60 CAD (paid upon delivery) bringing the order total to $89.60 CAD.
Looking to Have a Sign Delivered Elsewhere?
We offer international shipping for our house signs. Simply let us know the destination, and we’ll provide you with the delivery cost.