What to Expect When Ordering a Sign From Us

In this day and age, creating stunning personalised signs isn’t quite enough to reach the heights of excellence that The Bespoke Sign House strives to achieve. Through building a reputation based on trust and quality, we pride ourselves on delivering beautiful handmade house signs to your door. But in an industry where less is no longer more, we take a look at what you can expect from a leading outfit, with the responsibility of giving your house a stellar first impression.

Our Customer Service

Whenever you’re ordering from a company online, you should always check for ways to contact the business before purchasing your house sign. Often businesses cut corners in this area, leaving you in the lurch should you have any questions about the product, or worse, aren’t fully satisfied with your order. With regular updates on your order and a direct email to our manufacturing team, it’s not just quality signs that The Bespoke Sign House looks to deliver, it’s a quality service too. You can reach our team directly through our contact us page or by emailing directly to hello@thebespokesignhouse.com.

 contact the bespoke sign house via email or social media

Look at the Reviews!

Reading through customer reviews is a fantastic way to understand the service and quality that a sign manufacturer provides to their clients, and could save you from any hassle dealing with a sub-par provider. Not only should they give you confidence in your purchase, but they should give you a benchmark of the service you can expect to receive too. When scanning through reviews, some key areas you should look to answer, are:

  • Are the reviews indicating that the products are as described?
  • Are there concerns about material quality?
  • Are orders created and dispatched quickly?
  • Does the manufacturer have good customer service?
  • Does the product arrive well packaged?

With new orders coming in each day, The Bespoke Sign House has built a sound reputation around these principles. With this in mind, we actively ask our clients to review the high-end service that we offer, to ensure our exceptional standards are maintained across all aspects of our business. You can read our sign reviews on our website.

 99% of our reviews are 5 stars

Our Bespoke Signs are Designed to Last

Through rain, sun, and snow, your sign will be there to give your house a good first impression at all times of the year. Knowing that your sign will be exposed to the elements, we take some extra steps to ensure it’s equipped to handle whatever the climate has in store. From additional quality checks to make sure our signs are deeply engraved, to adding treatment oils to the face of your sign once made to protect against sunlight and rain, you can be sure that the work from The Bespoke Sign House is made to last.

 

Free Fixings or Optional Upgrades

Once you’ve received notification from our team that your sign is made, it’ll be swiftly dispatched to you before arriving at your door. Now if you’re no sign installation expert, don’t worry! We provide everything you need to securely fit your sign to your property. With our easy installation guide and a set of fixings, your sign will be up in no time.

 wall fixings screws and wall plugs included with all our sign orders

Our House Signs Don’t Cost the Earth

Not only do we care about creating stunning address signs, but we care about the environment too. Our whole manufacturing process has been designed and reviewed to keep waste down to a minimum, from its plastic packaging to template offcuts, we go out of our way to ensure that waste is minimised wherever possible. That way not only can you feel good about your new sign, but you can also feel good about the environment too. You can read more about how we look to make more sustainable signs on our website. 

 

The Bespoke Sign House is proud to deliver handmade signs to customers all around the UK. So whether you’re looking for a sign made for your front door or your back garden, you can make it with our slate house sign designer tool. With thousands of customisation options, you're in complete control of how your sign looks, the material it's made from, and much more! We're proud to be our customers' choice for house signs, setting the bar with both quality and service. 

 

Back to blog